If you’ve been following the last few #StorySaturday posts, then you’ll remember the journey that started with a keynote in 2017 and led me to Heritage Insurance Company — and ultimately to the beginning of a book club. Now, that book club might have seemed like just another client activity, but in…
My usual online companion defines x-factor as,“a noteworthy special talent or quality.“ It could also mean, “a variable in a given situation that could have the most significant impact on a specific outcome.” So, if I got the meaning right, X factor is a quality that one cannot really describe, but…
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